Get Help Through 2-1-1

Kane County 211


211 is a free and confidential, information and referral helpline for life's challenges. The kind everyone faces at some point in their lives when they have no idea where to turn but could use some extra help.

211 is a vital service that connects millions of people each year to the help they need within their local community.

211 is for anyone. Everyone faces challenges. Job loss, illness, natural disasters, and other events can upend anyone’s life. In those moments, 211 is a good resource to have in your back pocket. Best of all, the service is available to everyone, regardless of income level. Spread the word to your friends, family, and co-workers so they are prepared when things take a turn for the worse.

211 is available 24/7/365. That’s every day, every hour, every minute of the year. Simply dial 2-1-1 or call 888-865-9903. Or, text your zip code to 898-211.

You’ll talk to a real person. A trained, expert specialist answers the call, helps identify the root causes of your problem, and connects you to local resources.

Translation service is available in 180 languages, making the service available to millions more people than would otherwise have access to it.

You can call to find volunteer opportunities in your area. The holidays are an especially good time to check, as 211 often has a long list of local organizations and families that need help.

211 changes lives. Lives like Paula’s. Racked by severe daily headaches due to poor eyesight, Paula didn’t have vision insurance to address the problem. When she called 211, a specialist there connected her to a nonprofit that paid for her eye exam and glasses. Now, Paula is pain-free and seeing clearly. “I can’t say enough about how nice they are at 211,” says Paula. “They are so kind.”


2-1-1 Provides access to critical services

  • Employment and job training
  • Health and mental health assistance
  • Childcare and after-school programs
  • Financial coaching
  • Addiction treatment
  • Transportation
  • Rent assistance and shelter
  • Legal service
  • Disaster recovery
  • Utility assistance
  • Disability resources
  • Veteran services
  • Tax preparation